Yeastar P-Series PBX System is a cost-effective solution that enables small to midsize businesses (SMBs) achieve enterprise grade communications.
With the P-Series, Yeastar has embraced a “PBX Plus More” philosophy, which means an SMB can access the same quality of telephony as you’d find in the big leagues.
This philosophy extends to call efficiency, one of the key components of everyday work today.
For more on the Yeastar P-Series PBX System, see our blog: Meet the Yeastar P-Series PBX System >
Yeastar Operator Panel
With the P-Series PBX System, Yeastar has completely reimagined its user interface to make it simpler to use.
The center of this reimagined interface is the Operator Panel.
Yeastar Operator Panel is a web-based console that gives users a clean interface for managing calls. Drag-and-drop functionality makes it extremely easy, for example, to move an incoming call to a ring group. Everyday telephony is simplified.
Receptionists, for example, can use Operator Panel to park, redirect, transfer or record calls, and more. Monitor call status and see where a call is coming from and who is handling it.
For more information on the Operator Panel, check out this video from Yeastar:
Yeastar Linkus Clients
Yeastar P-Series PBX System integrates mobile workers into the professional business communications system using Linkus Clients.
- Linkus Mobile apps for Android and iOS let you take business calls on your smartphone.
- Linkus Desktop apps for Windows or macOS give you a softphone solution as your desk or wherever you’re using your laptop.
- Linkus Web Client lets you securely access your business telephony account from any browser.
Yeastar Call Center Features
Yeastar P-Series PBX System works for call centers and contact centers.
You get exceptional features that enhance call efficiency: interactive voice response (IVR) menus, call queues, estimated waiting times, call agent status and presence, and more. You can monitor and record calls and even route calls based on what time it is.
And we only mentioned the features that come with the free Basic Plan for the P-Series PBX System. Yeastar also offers Enterprise Plan and Ultimate Plan subscriptions that let you access advanced features like agent call summary reports, real-time metrics and a switchboard-like queue panel.
For an efficient, intuitive communications solution, try the Yeastar P-Series PBX System.