Poly Sync 20 is a personal speakerphone packed with advanced features.
It focuses on your voice, not background noise. It provides music quality audio. It works with your voice or video system via USB or Bluetooth. It’s ultra-portable and IP64 rugged. And it has an all day battery.
Home workers who want a simple device for hands free communications will love Sync 20. Remote workers are able to join for group collaboration. Workers on the move have a portable device that’s built for the task. If you’re like so many other people now and spend a lot of your day on Zoom, the speakerphone is Zoom certified. And if you want an easy solution for small groups in the huddle room, here it is.
Poly Sync 20 comes in four models. They are distinguished by USB-A (Standard USB) or USB-C connectivity. Poly has worked with Microsoft to provide certified Teams speakerphones.
- Poly Sync 20 USB-A
- Poly Sync 20 USB-A, Microsoft Teams Edition
- Poly Sync 20 USB-C
- Poly Sync 20 USB-C, Microsoft Teams Edition
Poly Sync 20 Smart Speakerphone
Let’s take a look at what Poly Sync 20 offers you.
Simplicity
Speakerphone users desire simplicity. Let us use Bluetooth. Give us a plug and play device. Make the buttons ultra-intuitive.
Sync 20 knocks it out of the park on all counts.
It supports Bluetooth 5.0 for wireless connection with Android or iOS phones or tablets. It’s as simple to connect as any other Bluetooth device.
The speakerphone has an integrated 28-inch USB cable that wraps around the speakerphone when not in use — keeping your desk clean. The cable is either USB-A or USB-C, depending on the model.
To use it with a computer, all you need to do is plug it in.
The speakerphone also charges using the USB cable.
Simple.
Buttons
Sync 20 has capacitive buttons for common actions, including power, answer/end a call, mute and so on.
To launch a voice assistant like Siri or Google Assistant, all you need to do is press and hold the Call button for 2 seconds.
The speakerphone also has a new customizable button — the Rocket button. Using the free Plantronics Hub application for Windows or macOS, you can program this button for one of the following actions:
- Play/pause audio (default)
- Hold/resume call
- Redial
- Launch voice assistant
- Check device status
- Clear trusted device list
In addition, the Microsoft Teams model has a dedicated Teams button to use the speakerphone with the Teams app on your computer. (It doesn’t currently work for mobile use.)
Interoperability
Because the speakerphone uses either USB or Bluetooth to connect, it is compatible with nearly every video conferencing, phone and unified communications service on the market — including Cisco, Google, Avaya and Mitel solutions.
Poly Sync 20 is certified for Zoom — professional audio on Zoom calls.
In addition, Poly has worked with Microsoft to create a Teams compatible model.
Microsoft Teams Edition
Sync 20 comes in Microsoft Teams editions. It provides a native Teams experience, automatically working with the service — plus some.
The Teams compatible speakerphones have a dedicated button for launching the service on your computer.
When you have a call or notification or voicemail, all you need to do press the Teams button to answer the calls, check the notification and so on.
Sound Quality
The most important feature of any speakerphone is sound quality.
Sync 20 provides Poly’s signature HD audio. It has a high performance 40 mm speaker that makes voices clear and natural. In fact, it is excellent for music — with bass reflex with dual passive radiators for added body.
To pick up your voice, it has a three microphone array. The mics are steerable — they focus on the speaker’s voice. This combines with the advanced noise and echo reduction technology for excellent audio communications.
Portable
Sync 20 is designed to make it ultra-portable — professional audio anywhere.
For ease of transportation, Poly has included a lanyard, which you can attach to the speakerphone. Don’t need to worry about it slipping from your grasp!
Also, the package includes a carry case to protect it when you toss it in your to-go bag.
It weighs just over 12 ounces — lightweight.
Powerful Battery
The powerful 3200 mAH Lithium-ion battery gives you up to 20 hours of talk time.
Because the speakerphone battery packs so much juice, Poly has built in a USB-A port for charging a smartphone. In other words, the speakerphone acts as an external battery — convenient.