Welcome to the IP Phone Warehouse blog! Find the latest VoIP, Video Conferencing, IP Camera and other IP product industry news and new product releases. We write detailed how-to’s and simple tips-and-tricks for deploying and troubleshooting your IP communications and IP surveillance equipment. Our experts make product recommendations and provide best practices to help ensure your business and technology products are running optimally.
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Get in the “Ring:” On-Premise Vs. Hosted VoIP
Jay Brant • Jul 28, 2014 •
Weighing in these dueling VoIP phone systems.
Without a phone system or hosted service, VoIP phones are just attractive hardware. The
IP PBX or VoIP phone system (there are a lot of names for the same thing) is what provides the VoIP phone with, well, VoIP! An acronym for “Voice over Internet Protocol.”
Having an on-premise IP PBX means that all of the phone s
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Call Center Features on Phone Systems, Including 3CX and Switchvox
Jay Brant • Mar 07, 2014 •
Customer Service Goes Marching On
It’s March and time to think about spring-cleaning projects. Why not your phone system? If you haven’t taken advantage of all of the great call center features available on your PBX, now could be the time to think about it. The return of investment on customer service can be extraordinary.
A phone system outfitted with call cente
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