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Automatically route incoming calls to the appropriate department or extension with the Viking ACA-1A virtual receptionist. When the device answers, the caller can press 1-9 or 0 to be connected to the appropriate extension. Record a greeting and brief message explaining "press 1 for…" or "press 2 for…". An ideal solution for busy offices or to back-up the current operator. Optimal for Centrex and key systems.